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Returns & Exchanges
Official Online Store offers a 30-day return policy on all unworn items with original tags attached. We strive to ensure your fashion experience is seamless, from purchase to potential return.
1
Initiate Return
Log into your account and select the items you wish to return from your order history to generate a return request.
2
Pack Your Items
Place the items in their original packaging, ensuring all designer tags and hygiene seals remain intact.
3
Attach Shipping Label
Download and print your prepaid shipping label from your email and secure it firmly to the outside of your package.
4
Drop Off and Refund
Drop your package at any authorized carrier location; your refund will be processed within 5-7 business days of receipt.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing